ANSWERS: 2
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First, install the software. Then, go to My Computer and it should show up as a folder/disc for you to drag your files in to. If this does not work, try running the software and see if you can drag music into the folders in the program.
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My name is David and to do what I can to help is to go to Download.com and download the free media player Media Monkey. Once that is done, copy your cd's to the player. When you are done you can then download to your mp3 player. On the left of media Monkey, make sure you highlight either album or artist, etc... after you do that, go to the bottom right hand corner and right click COPY, it will then say COPY TO PORTABLE DEVICE. Click on that and your worries will be over. Not only will it download to your mp3 player, but you will also have a great media player.
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