• My suggestion would be: a) you have to find for your printer by researching on the Net, ... type in Google: "Lexmark tech. support" b) find a Forum pertaining to your printer brand, and post this question, c) try to turn a printer completely off, then turn on again. d) use website ... they may help. I have a different printer, so I don't know about the Lexmark. But if I were you I'd do these steps I suggest you.

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