ANSWERS: 1
  • Do you mean "reset" as in trying to roll back to an earlier date ? A date that was prior to downloading a program that is conflicting with your system ? I'll assume this is what you're talking about, and that you have selected a reset date. If you can't change that date or it won't roll back to that date - the chances are your hard drive is loaded with viruses and worms (regardless of any trusted defense programs you may have). The last time I had this happen I had to replace my hard drive, nothing could be saved from the old one and I had to start over from scratch. I hope you have a recorded back-up on a removable drive. Take it to a professional repair shop before it dies all together, they might be able to save it. Good Luck.

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