• It sounds like your printer is trying to print in LEGAL size not LETTER size. I'm not sure if the BJ-100 could be set for LEGAL size printing, BUT, 1) Check your printer's control panel for LEGAL or LETTER selection. If it has one set to LETTER. 2) Do you have the right drivers for your printer? Another Canon BJ series driver MIGHT make your printer work but lock it into printing LEGAL size. Check here: (Looks like the link too long. Cut and paste to your browser to get there or go to:) Click the arrow beside: Please pick a category ... and pick Printers Then click the arrow beside: then select a product name and pick BJ-100 for the latest drivers for your BJ-100. E-mail tech support can also be found at the same link if these suggestions doesn't help.

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