ANSWERS: 13
  • Try to download "Windows Defender" in your PC. Is a scanner from DELL. Try that. Good luck!
  • Have seen it before and AVG works well on it, but you need other programs along with it to keep PC safe , so here is my list to look over: SIMPLE STEPS TO DOWNLOADING VIRUS & SPYWARE PROTECTION (& steps for protecting PC) For XP AVG FOR VIRUS PROTECTION AVG anti FOR SPYWARE, MALWARE, ROOTKITS BOTH FOUND AT http://www.grifsoft.com or go to yahoo and enter in search box - AVG VIRUS PROGRAM 1. FIRST STEP GO TO YAHOO AND TYPE IN: AVG FREE DOWNLOAD 2. CHOOSE THE ONE THAT SAYS :AVG FREE ADVISOR - FREE ANTIVIRUS AND ANTI-SPYWARE DOWNLOADS (should be about the 3rd one down) CLICK IT (avg-anti spyware is also for mal-ware and root kits- this one also works in safe mode F8) 3. ONCE THAT PAGE OPENS YOU WILL SEE ON THE LEFT SIDE OF PAGE FREE BASIC PROTECTION AND A ORANGE BOX THAT SAYS DOWNLOAD, CLICK IT 4.NEXT PAGE OPENS YOU WILL SEE PRODUCT COMPARISON, GO TO THE ONE ON THE FAR RIGHT AT THE BOTTOM, SEE WHERE IT SAYS FREE AND ANOTHER ORANGE BOX, CLICK IT 5. CLICK CONTINUE TO DOWNLOAD ANTI-VIRUS DOWNLOAD ONLY, CLICK THOSE WORDS 6. NEW PAGE OPENS WITH DOWNLOADS ON IT, SEE THE ORANGE BOX AGAIN SAYS DOWNLOAD NOW AT DOWNLOAD.COM AND YOU ALSO SEE 5 RED STARS, CLICK THE BOX 7. LAST STEP, NEW PAGE OPENS, CLICK THE DOWNLOAD NOW BOX AND WHEN THE NEXT BOX OPENS CHOOSE SAVE TO DESKTOP AND LET THE DOWNLOAD BEGIN, SIZE IS 31.45MB ONCE YOU DONE WITH THIS FILE MOVE IT TO A FOLDER IN MY DOCUMENTS IN CASE YOU NEED IT AGAIN Now for your next layer of protection download the following also but remember you can only run one program at a time, but each of these will fine things the other didn’t. Spybot search & destroy found at www.safer-networking.org DOWNLOAD SPYBOT SEARCH & DESTROY ONCE YOU HAVE TYPED www.safer-networking.org THE YOUR SEARCH BAR IN YAHOO 1. IT WILL LOOK LIKE: SpyBot Search and Destroy (S &D) CLICK 2. CHOOSE YOUR LANGUAGE - EXAMPLE ENGLISH 3. AT THE TOP OF THE PAGE WHERE IT SAYS DOWNLOAD - CLICK 4. LOOK DOWN THE PAGE TO WHERE DOWNLOADS START, YOU NEED THE FIRST ONE IF YOU HAVE VISTA AND WORKS FOR XP AS WELL SpyBot-Search and Destroy 1.5.2 CLICK DOWNLOAD ***NOTE (For those who are looking for version 1.4 it’s the 5th one down, it does not work on Vista, but does on XP) click download 5. NEXT PAGE OPENS CHOOSE A MIRROR SITE I TEND TO USE SAFER-NETWORKING LTD CLICK DOWNLOAD HERE 6. BOX OPENS CHOOSE SAVE AND DO SO TO YOUR DESKTOP OR TO YOUR DOCUMENT FILE AND OPEN AND RUN FROM THERE FILE IS 9.27MB Superantispyware found at http://superantispyware.com SUPERANTISPYWARE DOWNLOAD ONCE YOU HAVE TYPED http://superantispyware.com YOUR SEARCH BAR IN YAHOO YOU WILL SEE: SuperAntiSpyware.com- AntiAdware, AntiSpyware, AntiMalware CLICK 1.LOOK FOR BIG BLUE BOX ON THE LEFT SIDE OF THE PAGE SAYS DOWNLOAD FREE VERSION HOME USERS - CLICK 2. NEXT PAGE SCROLL DOWN, AGAIN LOOK FOR THE BIG BLUE BOX SAYS DOWNLOAD FREE VERSION HOME USERS - CLICK 3. NEXT PAGE DOWNLOAD SHOULD START AUTOMATICALLY 5.64MB VERSION 3.9.1008 ****NOTE (if it doesn’t start at once look at the top of the page for a light yellow bar, its basically a security bar, click and choose allow, it usually has to do with Active X) If still does not open look on the page under the words Download progress: If the download does not begin shortly please (click here is in blue) Click it 4. DO SO AND A BOX OPENS, SAVE TO DESKTOP OR MY DOCUMENTS, OPEN AND RUN FROM THERE And finally go to this web site for this program to clean up your internet history, cookies, browser history, recycle bin, IE Explorer, etc all the boxes can be preset and basically in 4 steps you can clean computer. It does so well that disc clean usually only will find 32-100MB after its done http://www.snapfiles.com go to the freeware section, look for Internet Cleanup, then look for the software called IE Privacy Keeper IE PRIVACY KEEPER DOWNLOAD WHEN YOU TYPE WWW.SNAPFILES.COM IN YOUR YAHOO SEARCH BOX THIS IS WHAT YOU WILL SEE WHEN IT OPENS Snapfiles - software reviews, download freeware and trial programs - CLICK 1. WHEN THE PAGE OPENS LOOK FOR A TAB AT THE TOP OF THE PAGE THAT SAYS FREEWARE - CLICK 2. WHEN PAGE OPENS SCROLL DOWN AND FIND INTERNET CLEANUP TOOLS - CLICK 3. WHEN PAGE OPENS SCROLL DOWN TILL YOU SEE THE PROGRAM SHOULD BE LIKE ABOUT THE 14TH ONE DOWN - CLICK THE BLUE DOWNLOAD BUTTON FILE SIZE IS 1128kb 4. NEXT PAGE OPENS IF DOWNLOAD DOESN’T START LOOK FOR A LIGHT YELLOW BAR AT THE TOP OF THE PAGE, CLICK THE OPTION TO ALLOW TO OPEN, USUALLY HAS TO DO WITH ACTIVE X ***NOTE If for some reason still doesn’t start click the blue words click here they are in the middle of the page in tan box. 5. WHEN THE BOX OPENS SAVE TO DESKTOP OR MY DOCUMENTS, OPEN AND RUN FROM THERE. Last but not least do Defrag at least 2 times in a row even if program says not needed, as XP Defrag program isn’t the best and needs to be run more often. And also go to http://www.glaryulitilies.com for free registry repair programs GLARYULITILIES DOWNLOAD GO TO www.pcworld.com 1. WHEN PAGE OPENS TYPE IN THE SEARCH BOX - REGISTRY REPAIR PROGRAMS - CLICK GO 2. LIST WILL OPEN, SELECT THE SECOND ONE - GLARY REGISTRY REPAIR (ITS FREE) CLICK IT 3. NEXT PAGE, YOU WILL SEE A RED ARROW AND DOWNLOAD NOW IN BLUE WORDS - CLICK 1.30MB 4. NEXT PAGE BLUE BOX DOWNLOAD FREE REGISTRY REPAIR NOW- YOU CAN CLICK HERE BUT REAL SLOW (works on 98, XP, ME, 2000, 2003, Vista) just not 64 bit supported 5. For a faster download click where it says - mirror here 6. NEXT PAGE IF IT DOES NOT START IN 5 SEC LOOK FOR A SECURITY BAR, WHICH IS LIGHT YELLOW AT TOP OF PAGE, CLICK THE OPTION TO ALLOW IF FOR SOME REASON IT STILL DOESN’T USE THIS OPTION: LOOK FOR THE LINE THAT READS CLICK HERE IF IT DOES NOT 7. BOX OPENS SAVE TO DESKTOP OR TO MY DOCUMENTS AND OPEN AND RUN FROM THERE or to http://www.snapfiles.com and to their freeware section to find them also. (can only run one virus program at a time on a PC but you may have as many spyware programs as you wish as long as you run only one at a time, and only one firewall) A GREAT FREE ONE IS ZONE ALARM FOUND AT www.snapfiles.com under the freeware section, personal firewalls.
  • This isn't the best forum for giving help with virus removal. I recommend you go to http://www.bleepingcomputer.com and ask your question on their forums. They'll tell you to download several programs in order to assist in the diagnosis and removal of all harmful programs on your computer.
  • The red Trojan. He is like a thief in the night. He starts when you download certain sites. Once in your system, his hunger increases and he will slowly devour your computer and shut it off. Happened to me. had over 800 viruses at one time. I took my computer tower way out in the woods and shot it to death. I then went to the computer store and bought a new one/ This time, i installed Norton Anit Virus FIRST. All is now well with my computer. Sometimes, you have to learn a lesson the hard way. I did and so will you. Killing the Trojan was not possible for me. I tried everything.
  • The closest I find says this: CME-24 Alias: Grisoft: Worm/Generic.FX This worm will destroy certain data files on an infected user's machine on Friday, February 3, 2006. Additional information can be found at: http://blogs.securiteam.com http://isc.sans.org/blackworm http://www.lurhq.com/blackworm.html
  • at some point you most choose, and you will not hurt Pc, here are instructions for AVG INSTRUCTIONS AVG ANTI-VIRUS 1. THIS PROGRAM BASICLY RUNS IT’S SELF. 2. YOU CAN CLICK ON THE ICON ON DESK TOP, AND CHECK FOR UPDATES BUT PROGRAM IS GOOD ABOUT DOING IT’S OWN UPDATES AS SOON AS IT FEELS INTERNET CONNECTION, AND YOU CAN RUN A SCAN YOUR SELF BUT IF YOUR COMPUTER IS ON AT ANY TIME IT WILL RUN ON ALL BY ITS SELF. 3. IF THE PROGRAM FINDS A VIRUS IT WILL AUTOMATICLY MOVE IT TO THE VIRUS VAULT AND IT IS LOCKED IN THERE, UNABLE TO DO ANY DAMAGE. AND MANY TIMES IT WILL AUTOMATICALLY HEAL FOR YOU BUT IF NOT SEE STEP 4. 4. AT THIS POINT YOU MUST CHOOSE TO WIPE OR HEAL THE VIRUS. MOST OF THE TIME YOU CHOOSE THE HEAL BUTTON AT THE TOP OF THE PAGE(JUST RUN MOUSE OVER THE GREY OBJECTS YOU SEE THEIR NAME HIGHLIGHTED) AS THE VIRUS COULD BE AFFECTING A PART OF THE OS DLL SO ITS BETTER TO TRY AND HEAL AND ONLY WIPE A VIRUS AT LAST RESORT. 5. IF IN DOUBT JUST LEAVE IN VAULT. But often times Avg will keep telling you its there, each time a scan is run, Leaving it there isn’t going to hurt any thing but, my choice and advice is can’t be healed remove it. WHEN DONE CLICK RED X TO CLOSE. ON BOTH BOX’S
  • removeing is destroying, that is the way program works. will heal only on low risk if possible and usually does that on its own, but you can always try. research shows this trojan is med-high risk and should be destroyed to restore PC, you take chance that this virus will be backup some where and just will come back. it is also suggested that you run AVG anti spyware in safemode as it get rid of mal-ware and this virus is part mal-ware, AVG virus doesn't do mal-ware only AVG anti spyware does. to get to safemode F8 at startup, must have program already install and should have updates in place, run once with internet off and again with it on. hope this helps
  • no but i have it too!! Can someone tell me what 'system restore' is and does. I am a uni student with loads of important docs and essays. If i do a system restore will i lose all the files in my computer?
  • did some research for you and here is a program thta list the virus you are haveing problems with: MORE FROM AVG Vcleaner 1. http://free.grisoft.com/doc/1 2. CLICK - HELP AT THE TOP OF THE PAGE 3. AT LEFT SIDE LOOK FOR VIRUS REMOVAL - CLICK 4. FIND THE PROGRAM - Vcleaner I-Worm/Stration, Worm/Generic.FX, Agent.A-AN, BackDoor.Agent.A-Z, BackDoor.Agent.AA-BG, Downloader.Agent.AS, I-Worm/Atak.A-I, Bagle.DA-IU, I-Worm/Bagle.A-Z, I-Worm/Bagle.AA-JD, I-Worm/Bugbear.D, I-Worm/Mytob.A-GC, I-Worm/Netsky.A-Z, Worm/Netsky.AA-AD, I-Worm/Sasser.A-F, I-Worm/Zafi.A-E, PSW.Bispy.A-E, Win32/Gaelicum, Win32/Hidrag (THIS IS A SMALL SAMPLE OF WHAT IT REMOVES PLUS MANY MORE) 5. CLICK AND OPEN AND SAVE TO EITHER DESKTOP OR MY DOCUMENTS. 6. OPEN PROGRAM- CLICK RUN AND THE PROGRAM BEGINS AND RUNS ITS SELF AND CHECKS FOR VIRUS (will look for 784 different virus and variants) 7. IT CLEANS AND REMOVES ALL ON ITS OWN ONCE ITS STARTED. AND CLOSES WHEN DONE
  • I've got TROJAN HORSE GENERIC 10.XQ - through the same sort of messenger message. I have AVG anti virus and it picks up the following: c:windowssytem32pmnnn.dll "" "" "" gebyx.dll "" "" "" ddcyy.dll " " " pmnlm.dll It puts them in the virus vault but they cannot be healed. It also puts in the following which I have located several times in my temp internet files and deleted but they keep coming back: C:ducumentsandsettingsstuartlocalsettingstemporaryinternetfilescontent.IE56D63DBURCSS4[1] plus the same as above but 6MDJPOG3CSS4[1] Any ideas how to delete this nasty trojan? I have also got AVG anti spyware installed but this has not really helped. Cheers Stu
  • Hi, I have not had time to try this yet as I am at work. However I'm told it works for the MSN messenger generic virus - NOT FOR VISTA though: Posted - 25 Mar 2008 : 16:41:54 -------------------------------------------------------------------------------- If you already have the virus and you are running any windows operating system apart from Vista you can get rid of it by Simply following these instructions: 1. Close Messenger. This will simply stop any of your contacts getting the virus. 2. Goto 'Start' then 'Run' and type 'msconfig'. A new window should appear. 3. Click on the tab at the top right that says 'Startup'. 4. Untick the box next to 'MSN Messenger'. 5. Click 'ok' and when it asks if you want to restart your computer say no. 6. Press 'Ctr' + 'Alt' + 'Del'. Find the file that says 'MsgSpread' and click End Task. The virus has now been deactivated! To remove it fully follow these instructions: 1. Goto the Desktop and open My Documents. 2. Double click on 'Messenger Service Received Files'. If you dont see a folder called that then goto 'My Computer' then goto 'C' then 'Program Files' and finally 'Messenger Service Received Files'. 3. You should now see a file called 'PIC1234(1)(1)(1)(1)(1)(1)(1)(1).exe'. 4. Click on it ONCE and press 'Delete'. This should delete the file. 5. Empty your Recylce Bin. The virus has now been fully removed! Good luck and let me know how you get on. Stu
  • try downloading avg antivirus and malwarebytes run them one at a time and they will clean your pc dont run both programs at once otherwise they will conflict with each other
  • Stu i dont think my virus has come through messenger, beacuse when i went to msconfig, to unlick the messnger box, it was already unclicked, an in my recieved files i have no "'PIC1234(1)(1)(1)(1)(1)(1 )(1)(1).exe'" im really worried as it has already taken all the files off of one of the profiles on my computer, will there be anyway to get them back aswell?

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