• go to the store you got it from
  • Plug it into the computer. "Mess with" the playlists. (move the files up and down) then unplug it. Also look on the apple website. If you want to zap the problem NOW, then RESTORE it (not reset it) but U need to plug it into the comp to do this. Be aware that restoring it ***WILL DELETE EVERYTHING!*** assuming all the music and other files on there are on your computer, you can just reload them back on your Ipod.
  • To let iPod work again, try going to Apple store. Before visiting the store, I know an ios repair tool may help you. You can try.

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