ANSWERS: 12
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Yes because people share experiences and a good name is worth a lot. Once it is lost it is difficult to regain.
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It should be, if a business wants REPEAT customers. +5
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yes no customer no cash
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If you want your bottom line to remain in the black, then yes. No customers, no cash. No cash, no business. Like the song from Chicago states "Keep The Customer Satisfied". Good advice.
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Getting in profit is most important , one cannot satisfy each and every customer , though customer should be satisfied ...
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Yes yes yes...the customer is always right........even if you want to kill the b@stard.if you make one customer happy he will tell three people about it.............but give one customer bad service and he tell 10people about it +5
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I've worked in business for 35 years, that's the most important part!
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More important than what?
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in most cases +5
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Yes, because the only way you can be successful in business is by making customers come back to you, and the only way you can do that is by achieving good customer satisfaction.
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Pretty simple...No customers...no business. Next to a business plan customers are pretty important.
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Customers are what will keep your business going. Satisfaction will keep them coming back.
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